The Polished Professional

Social Skills for Professional Success … We Mean Business!

Business etiquette has become as integral to one’s professional image as technical knowledge. Every young professional should realize that understanding proper protocol in today’s business arena goes hand in hand with success.

Spurred on by global competition, companies look increasingly to those who demonstrate the essential soft skills with confidence.  These skills include introducing clients and making them feel comfortable, understanding and respecting precedence, and confident social networking skills.

Through the power of first impressions to confident dining and conversation skills, our Business Etiquette Classes provide a time-tested formula for success.

Business Etiquette Classes

Polished Presence, Powerful Impact
Social Skills for the Young Professional … We Mean Business!

Sunday, April 28th

4-5:30 p.m.

Tampa Yacht and Country Club

$99 pp (15% Discount for 5 or More Employees)

Click registration page to sign up today! Due to small class size, class credit is available if cancellation. For questions, please call Kim at (813) 546-6002.


Part I: Professional Presence and Social Protocol

  • Polishing Your ‘Brand’
  • First and Lasting Impressions
  • Introducing Yourself
  • Your Handshake Means Business
  • Introducing Others
  • Face-to-Face Conversation Essentials
  • Networking – The Balancing Act
  • Social Self-Awareness

Part I: Dining Etiquette

  • Host and Guest Responsibilities
  • Napkin & Seating Etiquette
  • Ordering, the Bill and Gratuity
  • Navigating the Place Setting
  • Proper Use of Utensils
  • Salad, Bread & Butter
  • American and Continental Styles
  • Tips to Remember


power-lunch“Wise are those who learn that the bottom line doesn’t always have to be their top priority.”

-William Arthur Ward

We Can Come to You! – Business for Breakfast: We Supply the Knowledge – You Supply the Breakfast!

Start the day with success in mind.  Our one hour business etiquette session might just be the wake up call your company needs. Topics can be customized to fit your needs.  For example:

  • Professional Presence
  • Proper Introductions
  • Communication Etiquette
  • Business Dining Skills
  • Confidence, Control and Credibility

If mornings don’t agree with you, we also offer Lunch & Learn and a Master Social Networking after hours workshop.

Our business etiquette sessions present a perfect opportunity for individuals and groups of all sizes. Whether you desire to polish your skills with one hour session, or require an in depth seminar for your company, please contact us for more information.

The Manners Advantagelet the advantage work for you!


Thank you to the hosting committee at Stetson University College of Law!  We enjoyed working with all of the students in guiding them on a successful path toward their future. 

“It was such a pleasure to have both of you coach our first-year law students on professional networking!  I know that they thoroughly enjoyed your interactive and enthusiastic presentation and are looking forward to this event again next year.  You taught our students many valuable lessons that they will be using tonight (and in the future) at the Stetson Alumni networking event. I can’t thank you both enough for coming out to help our students;  the event was a true success.  Although I am graduating this semester, I know my Board of Governors is looking forward to working with  you in the future.
           – Lauren A Baio, Candidate for Juris Doctor, May 2017, Stetson University College of Law